Confidential | Informal | Independent | Neutral

We want to hear from you

We will arrange a confidential meeting at a time convenient for you. It is helpful if you make an appointment, but you may drop by our office without an appointment and an ombudsperson will see you as soon as possible.  We believe we can be most effective if we meet with you in person, but if you prefer, we will work with you over the telephone or via Skype or Zoom. You may also ask questions via e-mail, however we discourage you from sending any confidential information through e-mail. Retaliation for visiting the University Ombudsperson is prohibited.

How to talk with us or setup a meeting…
Call us at (517) 353-8830 to have a telephone conversation or setup a meeting in person or via Skype or Zoom.

Photo of Ombudsperson Office door
Please visit us at 354 Farm Lane, Room 129 North Kedzie Hall. When entering the North end of Kedzie Hall go accross the main lobby, go up two steps and take the hallway to your left (single red fire door), and our office is located down the hallway to your left. Accessible entry to our office is available at the East end of the building off Farm Lane, a single brown door (this entry opens directly to the hallway for our office).

Office Location

North Kedzie Hall, Room 129
354 Farm Lane
East Lansing, MI  48824

Map to Location: http://maps.msu.edu/interactive/index.php?location=nkh

Phone Number: (517) 353-8830

E-mail:  ombud@msu.edu

Website:  www.ombud.msu.edu

 

In Case of Emergency

If you believe your life is in imminent danger and you cannot keep yourself safe, or you or someone else has decided to seriously harm or kill yourself/themselves or someone else, call 911 or go to the nearest emergency room, if it is safe to do so. The nearest emergency room to MSU East Lansing campus is McLaren Greater Lansing: 2900 Collins Rd, Lansing MI (3.1 miles from Olin Health Center). Phone: (517) 975-6000.

 

Crisis Resources for Students

Counseling and Psychiatric Services at MSU has also put together resources for students in crisis. If you need support, you may find more information on their website.  Additionally, 24/7 virtual crisis counseling is available. Students can call CAPS at (517) 355-8270 and press "1" at the prompt to speak with a crisis counselor.